RTM

RTM and Home Health Therapy: Redefining Home Health Through Smarter Remote Monitoring

Sangwon Lim

Oct 2, 2025 • 5 min read

Home health services such as physical and occupational therapy are growing in popularity across America, giving patients the flexibility to receive treatment on their own schedule. For many, especially older adults or those with mobility challenges, in-home therapy removes the barrier of frequent clinic visits and makes care more accessible.

A new technology is taking this even further. Remote Therapeutic Monitoring (RTM) is changing the way therapists deliver home health services by allowing them to track progress and adjust care in real time without needing to be physically present. Through simple web and app-based platforms, RTM extends care beyond home visits, keeps patients engaged in their rehab journey, and gives providers an organized view of progress across all their patients.

What Is Remote Therapeutic Monitoring (RTM)?

Remote Therapeutic Monitoring (RTM) is a digital health tool designed to allow therapists to track patient progress remotely. By collecting data on mobility, pain levels, and exercise adherence, RTM empowers therapists to assess the effectiveness of treatments and make timely adjustments. This ensures personalized and optimized rehabilitation.

💡

How RTM Works: Paper home exercise programs only go so far. Once the patient leaves the visit, you’re often left wondering if they’re actually following through. RTM takes the guesswork out by tracking patient adherence and collecting health data in real time. You get clear visibility into how patients are doing between visits, allowing you to catch problems early and step in before setbacks happen.

How Reimbursement for RTM works

You’re doing great work in the field, so why leave money on the table? RTM opens up a powerful new revenue channel for home therapy practices providing better outcomes for their patients. Medicare and many private insurers now reimburse key RTM services using CPT codes 98975, 98977, 98980, and 98981.

Think of it like this: you’re already overseeing your patients between visits, now you can bill for it. With RTM, you’re not limited to revenue from in-person sessions. You can also capture reimbursement for remote monitoring and oversight you’re already delivering. That adds income and drives better patient outcomes, all without piling on a huge new workload.

By weaving RTM into your clinic’s workflow, you’re not just expanding care, you’re also tapping into revenue you may have been leaving on the table.

💡

Want help mapping RTM billing into your existing setup? Check out this blog post on How to Turn RTM Profitable for Your Practice, walking through strategies, tips, and real-world tweaks to make RTM a sustainable, revenue-driving tool in your home therapy services.

Key Benefits of RTM for Home Health Physical Therapy

Prioritizing Patient Safety

Safety is a top concern in home therapy, especially for older adults with mobility or balance issues. Without direct supervision, exercises can lead to overexertion or injury.

💡

Did you know? Falls at home are one of the leading causes of hospitalization among home health patients, and are themost prone to leading to reinjury repeated

RTM lowers that risk by giving therapists real-time data insights into how patients are exercising. Alerts and data tracking help providers step in early, making recovery safer and less stressful for elderly patients at home.

Boosting Engagement in Home Exercise Programs

Keeping patients consistent with their exercises is one of the toughest challenges in home health. Paper handouts are easy to misplace, and many patients, especially seniors, simply forget.

However, with RTM, home therapy becomes smarter and more personalized:

👨‍⚕️ Customizable Home Exercise Programs – Choose from an exercise library of over 500 videos to tailor each patient’s plan to their specific needs
⭐️ Progress Tracking and Personalized Feedback – Monitor adherence and performance, with feedback that adapts to each patient’s progress
🛠️ AI-Assisted Treatment Adjustments – Let AI analyze patient data and suggest plan updates, so care evolves automatically as patients improve
🫂 Remote Support and Motivation – Send encouragement, guidance, or corrections through in-app messaging and video calls, keeping patients engaged and connected even between visits

This support keeps older patients motivated, confident, and more likely to stick with their programs.

Strengthening the Therapist-Patient Connection

Rehab outcomes depend on strong communication, but home visits can feel too spread out, and as a result many patients end up feeling disconnected.

RTM bridges that gap with ongoing touchpoints between visits and helps strength patient trust and loyalty. Therapists can check progress, offer encouragement, and stay present in their patients’ recovery journey.

💡

Did you know? Patients, especially seniors, are more likely to stick with therapy when they feel their provider is “with them” every step of the way. RTM makes that possible, even from a distance.

Concerned About Implementing RTM in Home Health Physical Therapy? Here’s How PhyxUp Can Help

RTM brings big benefits, but we know some providers hesitate to adopt it. Seniors may be skeptical of new technology, and clinics worry about billing complexity or compliance requirements. The good news? These challenges are easier to overcome than you might think.

Technology Adoption

Concern: Some patients, especially elderly, may feel uncomfortable using digital platforms
Solution: PhyxUp Health was built with seniors, and other patient demographics that might otherwise struggle navigating mobile devices, in mind. Our interface is simple, intuitive, and tested extensively with older adults. Clear instructions and guided onboarding ensure that even patients with low tech literacy can confidently use the system.

Reimbursement and Billing

Concern: RTM billing can feel complex and time-consuming.
Solution: PhyxUp Health automates SOAP note documentation and billing so you capture every reimbursement without the administrative headache. By streamlining the process and saving time, we keep denial rates near zero and ensure your practice gets paid for the work you’re already doing.

Data Security and Compliance

Concern: Protecting sensitive patient data is a top priority.
Solution: PhyxUp Health’s RTM platform is fully HIPAA-compliant and a proud signatory of the APTA Digital Health Transparency pledge. You can trust that your patients’ data is protected with the highest standards of security and compliance.

How PhyxUp Health Supports RTM in Home Health Physical Therapy

PhyxUp Health makes remote therapeutic monitoring simple, safe, and effective, helping home health therapists deliver high-quality care while reducing administrative burden.

Key Features of PhyxUp Health’s RTM Solution:

👨‍⚕️ Real-Time Monitoring: Track pain, mobility, and exercise adherence between visits
⭐️ Engaging Exercise Programs: 500+ evidence-based video HEPs to keep patients motivated
💸 Automated Billing & Reimbursement: Capture Medicare and private payer approved RTM CPT codes seamlessly
💻 Seamless Workflow Integration: Works directly with EMR/EHR systems without extra steps
🔒 HIPAA-Compliant & APTA Pledge: Protect patient data while meeting top digital care standards
🛠️ Full-Service Management: Licensed therapists handle onboarding, check-ins, and support
🎨 In-App Branding: Customize the platform to match your clinic’s identity

Click To Learn More